Managed IT Services

Scalable, Reliable & Unified IT

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our Managed Services program is the ideal solution for any business which demands the utmost in network reliability and quality service.

Creative Folks Managed Services program provides your first line of defense, protecting your IT investment by delivering a cost effective solution for addressing your business’ IT requirements. Our team of engineers and call centre support team are available to assist with all your day to day IT support or project requirements.

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Total IT support and management for a fixed monthly price – it’s that simple.

We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to Creative Folks, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.


msp_advantagesManaged Services Program Advantages

  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimise failures that could impact your business. Your network behaves in a stable and reliable manner
  • Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter

Program Features

  • 24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
  • Real Time Optimisation keeps your infrastructure optimised through our enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
  • Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
  • Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

For any questions or to get started, contact us here.


Improve Your Cyber Security

  • Ransomware is a growing threat to Australian small business.
  • Ransomware attacks increased 5-fold in 2016 and show no sign of slowing down.
  • The average ransomware attack will cost your business around $50,000, as well as immeasurable damage to your reputation.
  • The downtime from these ransomware attacks also mean you miss out on new business opportunities.
  • Traditional virus scans and just being “in the cloud” are not enough to protect you.

Creative Folks can help you protect against ransomware and other cyber-threats. Click here to apply for a free cyber security review normally valued at $399.