From simple point-to-point connections to platforms with multiple data flows and functions, our expert team will design, build, deploy and maintain a high-performing integration solution.

A three-step solution

Whether you’re looking to consolidate data from Salesforce, SAP, your own database, or an e-commerce site, Creative Folks can help. From discovery to deployment, we deliver managed integrations via our tested three-step framework, creating seamless data flows between any system, including CRM, CMS, DAM, PCM, PIM, ERP and marketing automation.

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1
Define your business logic

First, we undertake a discovery process to understand your business in and out and what end state you’re trying to achieve. We do this by:

  • meeting with all stakeholders – both technology and business;
  • documenting the challenges you’re trying to overcome;
  • understanding your feature requirements, including AI and automations;
  • capturing the risks, potential blockers and competing business priorities; and
  • studying your technology stack, tools in use, workflows and people.

We then map the data flows, define the integration logic and recommend the products we believe will produce the outcomes you’re after.

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2
Build a proof of concept

A proof of concept (POC) will demonstrate how our proposed solution works and whether it meets your requirements. The process allows Creative Folks to determine:

  • how we access data from your existing systems;
  • whether legacy data structures need to be changed to facilitate data flows;
  • the limitations of both the existing technology and the solution; and
  • the pitfalls and traps that await us in the production environment.
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3
Deploy to production and manage

With the POC approved we work with your technology team and the wider business to plan and schedule the implementation of the solution into the production environment. Our deployment services include:

  • a low-risk pilot program to assess the solution’s performance and effectiveness in production;
  • supporting and working with change management teams; and
  • documentation, knowledge transfer and any required training.

Post-deployment we manage the service, provide support and undertake continuous improvement activities to deliver ongoing performance and extensibility improvements.

And this is what you get...

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A solution that delivers business value

Combining our integrations expertise with the latest and most-proven technology we deliver a reliable and high-performing managed service.

With experience in developing and managing integrations using Mulesoft, Jitterbit, Azure Logic Apps and AWS serverless technologies, in addition to XML and XSLT transformations, Node.js and building connections to AI services like Clarifai, we have the knowledge and skill to streamline business processes and deliver value.

We also offer our own integration platform, SiPHON, built on AWS serverless technology.

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Maintenance and guaranteed uptime

Data flows, uptime, performance – we take care of everything. Whether it’s a simple point-to-point connection between two legacy systems or an integration platform with multiple data flows across several systems and functions, we manage the solution so you don’t have to.

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A support model with defined SLAs

Depending on your support plan we offer:

  • monitoring and remediation of all connections and data flows
  • email and phone support;
  • updates to business logic;
  • guaranteed uptime; and
  • a named customer success manager.
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A commitment to continuous improvement

Creative Folks’ mission is to constantly find ways to reduce complexity and simplify our customers’ business processes. That’s why we commit to continuously improving our IaaS offering – whether it’s by harnessing the power of new technologies to improve the effectiveness and performance of our integrations or working with you via strategy sessions to ensure our solution evolves with your business.

Get started today with a proof of concept for as low $12,000.

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Basic

2 Connectors

4 Flows

8 Hours Email Support

Optional Phone Support

Business Hours Monitoring and remediation support level

99.5% Guaranteed up-time

Optional Updates to business logic included 

Optional Named customer success manager

AUD $12,000 One-off onboarding fee

AUD $750 Monthly fee

AUD $600 High volume overhead (optional)*

POA High-complexity integration**

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Standard

3 Connectors

8 Flows

4 Hours Email Support

Phone Support

Business Hours Monitoring and remediation support level 

99.9% Guaranteed up-time

Optional Updates to business logic included 

Optional Named customer success manager

AUD $20,000 One-off onboarding fee

AUD $1,800 Monthly fee

AUD $1,100 High volume overhead (optional)*

POA High-complexity integration**

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Pro

8 Connectors

20 Flows

1 Hours Email Support

Phone Support

27 x 7 Monitoring and remediation support level 

99.9% Guaranteed up-time

Updates to business logic included 

Named customer success manager

POA One-off onboarding fee

POA Monthly fee

POA High volume overhead (optional)*

POA High-complexity integration**

* High Volume overhead applies to more than 500,000 tasks in any given month across all integrations 

** Some integrations may require additional discovery and analysis during onboarding. In such circumstances we will notify the client and provide cost estimates accordingly.

Deliver a robust solution – on time, on budget and on target – with Creative Folks’ project delivery services.

Trust our consultants to manage the technical components of your change project while you focus on business outcomes and ensuring ROI.

These companies delivered on content transformation using our project delivery services

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