I frequently speak with clients that leverage disparate systems across their business. They might have CRM and ERP systems that do not talk to each other, inventories for online and physical stores that lack alignment, or branch offices without access to the same information. The list goes on.

I saw disconnects like this with a customer of ours. They reached out to Creative Folks as they lacked alignment across their platforms and struggled with consolidating product information between their stores. Their large stores stocked a broad range of items, whereas their smaller ones only stocked a fraction of items. There was no way of knowing which stores stocked what in their systems. An online store added to the disconnect.

How did we help them consolidate these systems to bring consistency and accuracy to their business? With systems integration.

Systems integration brings together every platform across your company. It can change how you meet new customer demands, make decisions about your business strategy, and present new opportunities for innovation.

There is a trade-off in a world where modern business applications provide more usable, reliable systems than the traditional monolithic applications of ten years ago.