You might be familiar with the psychologist Daniel Kahneman’s concept of ‘thinking fast versus thinking slow’.
Gaining control and visibility over workforce processes has become imperative for modern businesses.
You might have heard someone drop ‘microservices’ as a buzzword in a meeting. Perhaps your technical team has mentioned them, but you are not really across what they are, the business benefits, or why you need them.
Many companies went into survival mode through 2020. They put projects on hold, cut down on expenses, and for many, mergers and acquisitions (M&A) were out of the question. As it becomes safer for companies to open their front doors again, M&As are taking off at an incredible rate. $82.8 billion worth of deal closes occurred in the first half of 2021, exceeding the average of the last five years.
I frequently speak with clients that leverage disparate systems across their business. They might have CRM and ERP systems that do not talk to each other, inventories for online and physical stores that lack alignment, or branch offices without access to the same information. The list goes on.
I saw disconnects like this with a customer of ours. They reached out to Creative Folks as they lacked alignment across their platforms and struggled with consolidating product information between their stores. Their large stores stocked a broad range of items, whereas their smaller ones only stocked a fraction of items. There was no way of knowing which stores stocked what in their systems. An online store added to the disconnect.
How did we help them consolidate these systems to bring consistency and accuracy to their business? With systems integration.
Systems integration brings together every platform across your company. It can change how you meet new customer demands, make decisions about your business strategy, and present new opportunities for innovation.
There is a trade-off in a world where modern business applications provide more usable, reliable systems than the traditional monolithic applications of ten years ago.
How APIs and Microservices have transformed System Integration
We’ve heard the terms before, and we sometimes give a knowing nod in a meeting to make it seem like we understand what was said. But if you’re a little shaky about what these things are and how they might help your business, then I’ll try to explain it in a simple and applicable way.
Microservices and APIs (Application Programming Interfaces) are both important for developing new applications and improving existing ones. Although there can be some overlap between the two, they are different things and serve distinct purposes. When put together, APIs can help microservices and legacy systems connect and co-exist to improve IT agility.
An API-first strategy is much more about the 10,000-foot view. It’s worth considering for those beginning to incorporate microservices into their business. I take a look at this approach and its business benefits below.
Utilising your software more effectively with Integrations as a Service
I work with companies every day who struggle with siloed software and information. They might have the right software for their needs, but is it talking to their other applications? Too often, the answer is ‘No’. Below are some of the common integrations we deliver and how they help businesses do more, with less.
Ensuring that disparate IT systems work well together can be quite a challenge. When various IT systems work in synchronisation, they can communicate with each other. This then empowers the company to eliminate unproductive silos, improve operations and throughput, boost efficiency, and of course, reduce costs. To achieve all these goals, systems integration and integration services can be a game-changer.
Using Integration Services to Solve your Data Management Challenges
As customer expectations shift in the digital age, speed and accuracy of information are becoming all the more essential for businesses of all kinds.





